Crisis Hostage Negotiation Level II

This class is hosted by the Lakewood Police Department.

The course begins with a look at theme based negotiation which is a communication strategy that applies select words, phrases, or statements designed to incorporate a subject’s values, needs, hopes and fears, and context. This approach leads to greater rapport and therefore greater influence. By building on rapport, negotiators develop themes for conversation which can lower subject-specific barriers to resolution.

To register for this course, please follow the instructions in the class flyer linked below.